Can you drive before the black box is fitted?

Cover can be instant – so you can get straight behind the when once your policy has started! All we ask is that you fit your device as soon as you receive it, and pair it with the Marmalade young driver app.

Am I insured to drive other cars?

As your premium is based on a black box being installed in the car you drive, you are only covered to drive the car specified on your policy, so you are not covered to drive other vehicles with this insurance.

What happens if you’re caught speeding with a black box?

The black box measures speed, acceleration and braking, so it will flag on your driving portal where you have been over the speed limit and for how long – you’ll be able to check this after your journey. We’re not concerned about minor mistakes, so if it’s a one off – don’t worry, if you’re aware of it, you’re less likely to do it again. However, if you repeatedly drive at risk, we’ll give to a call to discuss your driving and how you can improve. If the dangerous driving continues (which we’re sure it won’t), you’ll start a red journey process, which you can read more about here. Obviously, if you’re caught by Police or a Speed Camera, you may be subject to a fine and points on your licence.

Can I remove the black box from the car?

Once you have fitted your telematics tag to the car, the box must remain in the car until you're no longer insured with Marmalade. As it is a self-fit device that is secured to the windscreen, you can remove this yourself when the policy comes to an end. However, we will stop recording the journeys once your policy ends, so if you prefer you can simply leave it in situ.

Can my child be insured on a car registered to me, the parent?

Yes, if the young driver is the main driver of the car we can provide cover if the car is owned and registered by a parent or guardian. It may be handy to know that we can cover the young person on a provisional licence too. So, if they'll be driving it when they pass their driving test, you can take cover out beforehand and cover will continue seamlessly when they pass, with no price increase.