We aim to keep the cost of cover down by providing exclusively self-service car insurance which can only be managed online through your Customer Hub, all without compromising on important benefits.
All Marmalade Experienced Driver policies include personal accident cover, windscreen and personal belongings cover, a 5-year guarantee on repairs, and a courtesy car for the duration of accident repairs.
Marmalade Essentials offers our standard level of cover. For enhanced cover, Marmalade Classic includes additional benefits, such as European travel cover, our uninsured driver promise - which gives you peace of mind by protecting your No Claims Discount, and excess cover in the event of an accident caused by an uninsured driver.
Whichever insurance option you choose, enjoy the convenience of an online policy you can manage whenever you want to.
Easy to arrange and simple to manage with 24/7 online policy management, this smart policy offers two levels of comprehensive insurance cover to suit your needs.
Our standard level of cover includes:
As Essentials, plus more, including:
Since 2006, we’ve focused on providing learner drivers and new drivers with the insurance cover they need for peace of mind on the road. Now, we want to reward drivers who have built up five or more years of experience on the road, and parents, with the great service that young drivers have benefitted from over the years.
Experienced drivers are more able to prove their driving history and may have built up a number of years without a claim. This makes you less likely to need a telematics or black box to monitor your driving.
We’ve developed car insurance without a black box specifically to cover drivers with five or more years of driving under their belt - without the need to share driving data.
Stay in control of your car insurance policy with our online Customer Hub, which allows you to:
Our ethos at Marmalade has always been to make getting on the road more straightforward and affordable. So, to help pass on savings to experienced drivers who know what they want from their insurance, this policy is designed to be entirely self-service through your online account. You can view your policy documents, make changes to your policy, and renew your cover 24/7 at your convenience.
We’re still here if you need us though – so, if you need to contact a member of the team, we can help you on live chat between 8.30am and 8.30pm Monday to Friday, and between 9am and 5pm on a Saturday.
We’ve designed our experienced driver insurance to be an online self-service policy, enabling customers to manage their policy at their convenience.
We understand that there may be times when you need to speak to a member of the team so, if you need us, we’re still here on live chat between 8.30am and 8.30pm Monday to Friday, and between 9am and 5pm on a Saturday.
We have a dedicated claims line for Experienced Driver Insurance policyholders.
Please call the team on: 0333 035 9747
This number can be used to make a claim on your Marmalade Essentials or Classic policy, which also includes Legal Expenses and Hire Car Claims (if they are included in your policy schedule).
All lines are open 24 hours a day, 365 days a year!
Take a look at your policy documents to check if you have breakdown cover. Your breakdown cover is provided by the RAC.
You can obtain emergency assistance by contacting the 24-Hour Emergency Breakdown Helpline using the details below:
Vehicles broken down in the UK: Call 0330 013 2071
If you are in the EU and have opted for EU cover:
Calling from Europe +33 472 43 52 55
Calling from a French landline (freephone) 0800 290 112
Calling from the Republic of Ireland (freephone) 1 800 535 005
Hard of hearing: Use Typetalk (18001) or text 07855 828282
The easiest way to request assistance is through the myRAC app, or you can report a breakdown online.
It’s your go-to tool for reporting a breakdown quickly and easily, wherever you are.
You’ll also find useful features at your fingertips - from finding the best local fuel prices to sending you timely reminders for MOT, tax and servicing, so you’ll never miss an important date.
Download it today from the App Store or Google Play and enjoy a simpler, smarter way to stay on top of your car care.
