Follow these simple steps to help you fit your Black Box!
If you’ve just chosen a Black Box Insurance policy with Marmalade, your device couldn’t be easier to fit. There will be no waiting around for an engineer and no special tools or mechanical knowledge required!
Within a few days of purchase, you will receive a small self-install black box, affectionately referred to as a “tag”, as it’s so small. This should be paired with the Marmalade Insurance App on the policyholder's smartphone straight away and fitted to the car. If you’re wondering how long it will take , we’re pleased to say that it should be less than 5 minutes.
Your telematics box will come with a handy instruction leaflet but, to make it super easy to follow, we've also created a video guide and step by step guide to fitting a black box.
3 steps to link the phone to your tag
. Press the button on the tag to activate it. This will trigger it to pair with the smartphone via the internet and Bluetooth. The light on the tag will blink continuously during this process and will go out when it’s complete.
Simply remove the backing strip and place on the inside of the windscreen, directly behind the rear-view mirror, pressing firmly to secure it in place.
All named drivers can then download the Marmalade Insurance App to their phone (using their activation code and their own email address). Provide they have Bluetooth enabled, their tag will automatically pair with their phones when they are driving.
3 steps to set up your smartphone
Download the Marmalade Insurance App from the Apple App Store or Google Play onto the policyholder's smartphone (if you've not already done so).
Open the app and enter the policyholder's email and activation code received in an email from us (it's unique to the policyholder so please ensure it's the right one).
Ensure the smartphone has a network connection, Bluetooth is enabled and accept the app permissions requested. The check and select the insured car on the app.
Here at Marmalade, we use the latest mobile phone and black box technology, there may be other methods for fitting a black box with insurance from other providers. Some may require an engineer to visit, or may require you fit the device to the OBD port of the car.
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