If you’ve just chosen a Black Box Insurance policy with Marmalade, your device couldn’t be easier to fit. There will be no waiting around for an engineer and no special tools or mechanical knowledge required!
Within a few days of purchase, you will receive a small self-install black box, affectionately referred to as a “tag”, as it’s so small. This should be paired with the Marmalade Insurance App on the policyholder's smartphone straight away and fitted to the car.
Your telematics box will come with a handy instruction leaflet (PDF 554KB) but, to make it super easy to follow, we've also created a video guide and step by step guide to fitting a black box.
Three steps to set up your smartphone
1
Download the Marmalade Insurance App from the Apple App Store or Google Play onto the policyholder's smartphone (if you've not already done so).
2
Open the app and enter the policyholder's email and activation code received in an email from us (it's unique to the policyholder so please ensure it's the right one).
3
Ensure the smartphone has a network connection and that Bluetooth is enabled, accept the app permissions requested and select the insured car on the app.
Three steps to link the tag to your phone
1
Press the button on the tag to activate it. This will trigger it to pair with the smartphone via the Internet and Bluetooth. The light on the tag will blink continuously during this process and will go out when it’s complete.
2
Simply remove the backing strip and place on the inside of the windscreen, directly behind the rear-view mirror, pressing firmly to secure it in place.
3
All named drivers can then download the Marmalade Insurance App to their phone (using their activation code and their own email address). Provided they have Bluetooth enabled, their tag will automatically pair with their phones when they are driving.
And that’s it, you’ll be ready to feel the freedom of the open road, and to start reviewing your driving as the tag and app will start registering your trips straight away!
If you have not already done so, you can download the Marmalade Insurance App online:
Commons questions about fitting a black box
If you need to remove the black box tag after your policy has expired, or you are moving the box to another car, it couldn't be easier to remove. Simply take it off your windscreen and recycle your device, or move it to your new car. It's important to remember that you should not remove the box during your policy term (unless you are moving it to a new insured car) or it could invalidate your insurance.
Considering a black box policy?
Get on the road today with our Black Box Insurance policy, with no curfews!