How to fit a Black Box

Follow these simple steps to help you fit your Black Box!

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And that’s it, you’ll be ready to feel the freedom of the open road, and to start reviewing your driving as the tag and app will start registering your trips straight away!

If you’ve just chosen a Black Box Insurance policy with Marmalade, your device couldn’t be easier to fit. There will be no waiting around for an engineer and no special tools or mechanical knowledge required!

Within a few days of purchase, you will receive a small self-install black box, affectionately referred to as a “tag”, as it’s so small. This should be paired with the Marmalade Insurance App on the policyholder's smartphone straight away and fitted to the car.

Your telematics box will come with a handy instruction leaflet but, to make it super easy to follow, we've also created a video guide and step by step guide to fitting a black box.

If you have not already done so, you can download the Marmalade Insurance App via the links below:

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Commons questions about fitting a black box

How long does it take to fit a black box? arrow
Our Marmalade black box tag is so easy to set up it will take you less than 5 minutes, and you don't need any special tools or car knowledge. It's just a matter of downloading the Marmalade Insurance App, linking it to your tag and sticking the tag to the inside of your windscreen behind the rear view mirror. Voila! you are then good to go.
How much does it cost to install a black box?arrow
Good news – the black box can be self-installed so there is no cost.
How long until a black box starts working?arrow
Once you have fitted the black box tag and successfully paired it with the Marmalade Insurance App, you will be able to start recording journeys immediately. Provided you have mobile data enabled, you will be able to view your journey just after you have completed the journey. If not, you will be able to view it when your phone has access to WiFi or when you turn mobile data on.
How to remove a black box?arrow
If you need to remove the black box tag after your policy has expired, or you are moving the box to another car, it couldn't be easier to remove. Simply take it off your windscreen and recycle your device, or move it to your new car. It's important to remember that you should not remove the box during your policy term (unless you are moving it to a new insured car) or it could invalidate your insurance.

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