Reviewing your driving

Discover our smart app to see where you've been driving well and where there's room for improvement

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If you’ve chosen a telematics policy with Marmalade, the Marmalade Young Driver app, paired with your smart telematics tag, allows you to get in the driving seat to develop your driving skills – and helps you to earn your No Claims Discount at renewal. You’ll be sent a link to the app once you take your policy out and can start viewing your journeys as soon as you’ve installed your tag on your windscreen.
The app is available via the Apple and Android app stores.
Read more about our driver caution process here. Please be assured that the vast majority of drivers stay in the green, and drive with no cause for concern, the idea of the rating system is to help you identify areas for improvement so you can develop safe driving habits that will last a lifetime!
Start earning streaks!
When you’re driving well, you’ll earn streaks and achievement badges for good driving, based on trips where you have had no phone distraction, no speeding, no hard, braking, no harsh acceleration and no hard corning.
We're here to help!
If you get a red journey, don’t worry – the idea is that technology helps you identify areas for improvement and we’re here to guide you. You can access driving tips on the app and member of the team will give you a call and discuss it with you, and where you can improve. We’re not a scary bunch here at Marmalade, we’re here to help and talk you through it. If you do continue to drive at risk and have repeated red journeys, we do follow a driver caution process to encourage improvement, and reduce the risk of an accident.

How to get started with the app

Once you’ve purchased your policy you’ll receive registration details and a link to our Marmalade Young Driver app by email, and the telematics tag should arrive with you in the next few days. If your policy starts before you receive the tag, you are still insured to drive. However, we do ask that the tag is installed, and paired with the app, as soon as you receive it to ensure cover remains in force.

The tag couldn’t be easier to fit as it’s self-adhesive. Simply stick it directly onto the inside of your windscreen, behind the rear-view mirror. Once fitted, you should pair it with your smartphone following the instructions on your Marmalade Young Driver app. As part of this, it’s important you enable location service and notifications to ensure they pair properly – you’ll also need to ensure Bluetooth is enabled on every journey. Once this is done you are ready to go!

Your driving score - We use a simple traffic light system to let you know how you’re driving – here is how it works:

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GREEN JOURNEY

Driving score of three, four or five stars

You’ve got yourself a green journey. You’re driving is great!

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AMBER JOURNEY

Driving score of two stars

You’ve got an amber journey! Don’t worry – it just means there’s aspects of your driving that could be improved.

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RED JOURNEY

Driving score of one star

You’ve got a red journey. We’ll work with you to identify the problem, so you can learn from the driving mistake.

DID YOU KNOW...

Marmalade drivers are nearly 4 times safer on the road than the national average!*

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How to check your journeys

When you access the app you will see your overall score based on the trips you’ve taken over the last two weeks. You’ll also see your latest journey, any achievements earned (more on that later!), plus an overall trendline of your driving.

If you want to delve deeper you can see individual journeys, which show where you have driven, how well you’ve performed in every aspect we monitor and where there are areas for improvement. We use star ratings so it’s easy to see how you're driving!

If you want to delve deeper you can see individual journeys, which show where you have driven, how well you’ve performed in every aspect we monitor and where there are areas for improvement. We use star ratings so it’s easy to see how you're driving!

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Our smart app lets you

  • Review your driving score
  • Check each journey instantly
  • See where you’ve driven well and where you can improve

What’s being monitored

The fact is that you’ll probably spend a lot more time reviewing your individual journeys that we will. We appreciate that some journeys will not be perfect – for example, you may need to brake suddenly or accelerate to overtake. Unsafe driving is only flagged to us when there are repeated instances in a journey, which will flag as a red journey.
The key aspects of your driving that we are interested in are:
  • Acceleration
  • Braking
  • Speed
  • Phone distraction
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