What is covered with Marmalade Experienced Driver Insurance?

This summary does not describe all the Terms and Conditions of your policy, so please take the time to read the full details when you get your insurance quote.

Here’s are two examples of how the excess could work on a basic claim:

Example 1 – If you do not have a young or inexperienced driver on the policy

You have an accident in your car and the cost to repair the car is £2000. If you have a £150 compulsory excess, you would pay £150 towards repairs.Your policy would pay the remaining £1850.

Example 2 – If you have a driver under 21 on the policy

If a 20-year-old driver has an accident in your car, and the cost to repair your car is £2000. You would have to pay the young driver excess of £295 in addition to your £150 compulsory excess. This means you would pay £445 towards the repairs. Your policy would pay the remaining £1555.

Our smart portal enables you to manage your policy online at your convenience. Simply log into your account to view your policy details and documents, make changes to your policy, add optional extras, renew your insurance, and much more!

If you have a question along the way – we’re here to help via Live Chat within your account. Our team are online to help from Monday to Friday between 8.30am and 8.30pm, and on Saturday between 9am and 5pm.

Cancelling within the 14-day cooling off period

We hope you’ll stick with Marmalade but if you do decide to leave us within 14 days of the policy start date, here’s what to expect:

• If you cancel within the first 14 days of your policy we will refund the part of the initial premium, payable by you, that has not been used, from which a cancellation fee of £25 will be deducted.
• If we declare your policy void on the grounds of fraudulent activity, we will be entitled to keep any premium you have paid.
• If there has been a loss claim there will be no refund and the full annual premium is payable.
• If you or we cancel your policy before the start date, we will refund your entire premium to you.

Cancelling after the 14-day cooling off period

We’d be sad to see you go but if you do decide to leave after 14 days from the policy start date, here’s what to expect:

• We will refund the part of the initial premium, payable by you, that has not been used, from which a cancellation fee of £50 will be deducted.
• If we declare your policy void on the grounds of fraudulent activity, we will be entitled to keep any premium you have paid.
• If there has been a loss claim there will be no refund and the full annual premium is payable.

If you make a change during your policy term, a £15 fee will apply if you make this change via the Customer Hub. For changes that are made with the assistance of an agent via Live Chat, a £35 fee will apply.

Insurance Product Information Document – Marmalade Essentials

Insurance Product Information Document – Marmalade Classic

Policy Booklet - Marmalade Essentials

Policy Booklet - Marmalade Classic

Terms of Business