Learner Driver Insurance FAQs

Here are some of the queries we're most commonly asked. If there is something you would like to know, then take a look through and see if we've answered it here

Young driver with instructor

Got a question? Take a look and see if we’ve answered it here

Who is able to supervise my driving?arrow
For cover to be valid for this policy, the person that supervises your driving must be aged 25 or over, and have held a full UK driving licence for 3 years. It does not have to be the car owner (assuming you have permission from the car owner, of course!)
How do I change the car on my policy?arrow
You can change the car on the policy, provided it still meets the criteria of the policy. You can contact us on 0330 343 8814, during office hours, or log into your account to change the vehicle details. Please note that you can only be insured on one car at any given time.
Can I drive any car with Learner Driver Insurance?arrow
The policy only covers you for driving the car you took your policy out for. But don't worry, you can always take out another policy for any other cars you might wish to drive. And you can even switch to a different car partway through your cover.
What happens when I pass my driving test?arrow
Cover will stop immediately when you pass, so make sure you have someone to drive you home!
If you have purchased a 1 year policy, please advise us on passing your test as you may be entitled to a refund, provided you have not made a claim. This is based on the number of days left of the policy, minus a £50 administration fee. Please read our Terms of Business for full information.
Our Black Box Insurance can help you to get on the road in your own car, or you parents' car in a simple, safe and affordable way - get a quick quote here.
Is this insurance suitable if I am the main driver of the car?arrow
We're afraid not. This policy only covers you, as the policyholder and a secondary driver, to drive a car that is owned and insured by someone else. If you're looking to insure yourself as the main driver, our Black Box Insurance, will cover you on a provisional licence and the price won't go up when you pass!
My parents are worried it will affect their insurance. Is this dual insurance?arrow
It won't affect the main insurance at all! insuring a learner driver with this policy is a temporary risk policy on the learner driver. Here is the technical bit… Dual Insurance occurs when, in the case of insurance against loss or damage, the same items are insured against a certain risk under more than one insurance policy. Our Learner Driver Insurance provides cover for drivers who hold a provisional UK licence and are not named in the main insurance policy covering the vehicle and therefore it does not cover the same risk as the main policy.
What vehicles can be covered by Learner Driver Insurance?arrow
We'll cover most cars as long as they're in insurance group 32 or less, have a current market value of less than £30,000 and are up to 20 years old.
Can you cover multiple learner drivers on this policy?arrow
Learner Driver Insurance covers a specified driver, to drive a specified car, so we're afraid we can't cover more than one person per policy. However, you can take out separate policies for each learner to drive the same car.
How much does a Learner Driver Insurance policy cost?arrow
It all depends on the length of policy you choose and where you live. Why not get a quick and easy quote here?
What would I need to pay towards a claim?arrow
A £250 excess would be payable towards a claim you make on this policy.
Can a provisional driver drive a Motability car with learner driver insurance?arrow
We can provide cover on the majority of Motability cars with our learner insurance. It's quick and easy to see if we can provide cover via our online quote form.
Am I insured to take my driving test?arrow
Yes. You will need to take your insurance policy documents with you and ensure the car meets certain requirements set by the government. We’ve summarised the main points here but we advise you to read the full requirements in our advice on taking the driving test in your own car.
- It must be taxed
- The car must be roadworthy (with a current MOT for cars over 3 years old)
- There can’t be any warning lights showing
- There can’t be any tyre damage or space-saver tyre fitted
- You must fit L plates to the front and rear of the car and an extra interior rear-view mirror for the examiner.
Who underwrites Marmalade's Learner Driver Insurance?arrow
Our Learner Driver Insurance is underwritten by Ageas Insurance. Details of your insurer are shown on your policy documentation.
What age range does Learner Driver Insurance cover?arrow
Our Learner Driver Insurance provides cover for provisional licence holders up to the age of 34.
How do I know if I need to notify a medical condition to the DVLA?arrow
Essentially, if you have a medical condition that may affect your driving, you will need to advise the DVLA. The DVLA website contains details on the medical conditions that should be notified, and how to notify them.
How do I receive my policy documents?arrow
One you've purchased your policy you will receive an email with a link to log in and view your policy documents. If you prefer, you can request paper copies of these documents at any time during the policy term, by emailing [email protected]. No charge will be made for this.
Does car insurance start at midnight?arrow
If you select today's date as the start date it will start today and expire at 23.59 on the last day of the policy. If you select a future date it will begin at 00:00 and expire at 23.59 on the end date. Your dates will be on your policy documentation and we will send you reminders when your policy is due to expire.
Can you have two insurances on one car?arrow
Yes for two drivers; you take learner driver insurance and the car owner will have their own insurance policy. Obviously, you yourself can only be insured on one car at any one time, but for most people, this would only happen when they switch providers and there’s a period of time where the old and new policies are in force together.
What is the maximum engine size for a new driver?arrow
There is no law regarding this, and at Marmalade we don’t take your engine size as a determining factor when it comes to your quote. We cover most cars as long as they have a current market value of less than £30,000, are up to 20 years old and in insurance group 32 or less.
How do I cancel my policy?arrow
If you would like to cancel your policy, please give the team a call on 0330 343 8814.
For policies of more than 30 days a 14 day cooling off period applies. If your policy is for 7, 14 or 30 days, that there is no cooling off period, due to the short-term nature of the policy.
You can find details of our refund policy and cancellation charges on our policy details page. If there has been a loss claim there will be no refund and the full premium is payable.
If you have purchased a 1 year policy, and you cancel after the 14 day cooling off you may be entitled to a refund, provided you have not made a claim. This is based on the number of days left of the policy, minus a £50 administration fee.

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