Car Fees and Charges
What will you pay us for our services?
These fees are non-refundable and are payable at the time of the transaction to which it relates:
The table below shows the charges applicable at the time of issuing.
If your cover date is on or after November 1st 2024:
Type of transaction | Service charge | Notes |
---|---|---|
Arrangement of your new policy, quoted and completed over the telephone and via our website. | £40.00 | Where an insurer does not pay us a commission, an additional service charge may be levied. The monetary amount of any such fee will be fully disclosed to you prior to you purchasing/renewing the policy. |
Policy renewal. | £40.00 | Where an insurer does not pay us a commission, an additional service charge may be levied. The monetary amount of any such fee will be fully disclosed to you prior to you purchasing/renewing the policy. |
Any changes to existing policies. | Agent Assisted £35.00 Customer Hub £15.00 | Where a transaction results in a premium refund being due to you, that refund will be reduced by any service charge and any other sums owing in respect of the policy. |
Cancellations within the 'cooling off' period. | £0 | |
Cancellations after the 'cooling off' period. | £55.00 | This charge applies for the duration of your policy. |
Direct Debit defaults. | £27.50 | We offer credit through PremFina. Full details of their charges will be provided in any credit agreement and pre contract information by the credit provider. |
As part of our new business process, we will check your information. If we have to make any amendments to correct your information you ll have to pay a £14.95 administration fee. | £14.95 |
If your cover date is before November 1st 2024:
Type of transaction | Service charge | Notes |
---|---|---|
Arrangement of your new policy, quoted and completed over the telephone and via our website. | £40.00 | Where an insurer does not pay us a commission, an additional service charge may be levied. The monetary amount of any such fee will be fully disclosed to you prior to you purchasing/renewing the policy. |
Policy renewal. | £40.00 | Where an insurer does not pay us a commission, an additional service charge may be levied. The monetary amount of any such fee will be fully disclosed to you prior to you purchasing/renewing the policy. |
Any changes to existing policies. | Agent Assisted £35.00 Customer Hub £15.00 | Where a transaction results in a premium refund being due to you, that refund will be reduced by any service charge and any other sums owing in respect of the policy. |
Cancellations within the 'cooling off' period. | £25.00 | Not charged if the policy is cancelled prior to the commencement date of your policy. |
Cancellations after the 'cooling off' period. | £50.00 | This charge applies for the duration of your policy. |
Direct Debit defaults. | £27.50 | We offer credit through PremFina. Full details of their charges will be provided in any credit agreement and pre contract information by the credit provider. |
As part of our new business process, we will check your information. If we have to make any amendments to correct your information you'll have to pay a £14.95 administration fee. | £14.95 |
Where a transaction would result in a refund to you or a payment you owe to us less than £1, due to the cost of processing, this amount will be retained by us as an additional service charge or written off.