Policy Administration Fee (non-refundable) for new  customers

£100.00

The policy administration fee applies to a new policy only

Replacing a faulty tag (telematic device)

£0.00

Replacing a non-faulty tag (telematic device)

£60.00

Replacing tag damaged by customer (telematic device)

£60.00

Cancellation

£15.00

If Marmalade or the insurer cancel the policy:

If Marmalade or our insurers cancel the policy, we will refund the unused part of your initial premium.

If further top ups have not been purchased a £15 cancellation fee (to help cover the cost of the tag) will be deducted.

You cancel the policy:

If you cancel your policy, we will refund the unused part of the latest premium. A minimum insurer premium for the time on risk of £25 plus Insurance Premium Tax will apply.

If further top ups have not been purchased a £15 cancellation fee (to help cover the cost of the tag) will be deducted.

If there has been a claim where costs have not been recovered there will be no refund. 

Policy administration fees are non refundable.

If a Mid Term Adjustment, other than a mileage top-up, is made on your policy

£15.00

Policy Administration Fee (non-refundable) for new and renewal customers

£100.00

Replacing a faulty tag (telematic device)

£0.00

Replacing a Tag if found not faulty (telematic device)

£60.00

Customer requested new Tag (telematic device)

£60.00

If the customer damages or tampers with their Tag (telematic device)

£60.00

Cancellations within the 14 day 'cooling off' period.

£15.00

Plus minimum Insurer charge
£25.00 plus IPT

If Marmalade or the insurer cancel the policy:

If Marmalade or our insurers cancel the policy, we will refund the unused part of your  premium.

If you have not adhered to the conditions of the policy, the below aditional fees will apply:

A minimum insurer premium for the time on risk of £25 plus Insurance Premium Tax

A £15 cancellation fee will be deducted.

You cancel the policy:

If you cancel the policy, we will refund the unused part of the premium. 

A minimum insurer premium for the time on risk of £25 plus Insurance Premium Tax will apply.

A £15 cancellation fee will be deducted.

If there has been a claim where costs have not been recovered there will be no refund as the full annual premium is payable. 

Policy administration fees are non refundable.

If we declare your policy void on the grounds of fraudulent activity, we will be entitled to keep any premium you have paid. 

Cancellations after the 14 day 'cooling off' period.

£15.00

Plus Insurer charge
£25.00 plus IPT

If a Mid Term Adjustment made on your policy

£25.00