What is covered by Marmalade’s Pay As You Go policy?
Our Pay As You Go policy covers students when they’re behind the wheel of a parent’s car. You'll purchase 500 miles at the start of your policy, then you’ll need to arrange your auto top-up – this kicks in when you have 50 miles left and can be set to 100, 200, 300, 400 or 500 miles.
Not going to be driving too often? Don’t worry - miles are valid for 12 months from the date of purchase, or top-up, so there’s plenty of time to use them. Plus you can keep on top of how many miles are left on the handy app!
What’s included in your cover?
Cancelling your policy
We hope you’ll stick with Marmalade but if you do decide to leave us within 14 days of the policy start date, here’s what to expect:
- We will refund the part of the initial premium that has not been used minus a cancellation fee will apply for the provision of the telematics device.
- If we declare your policy void on the grounds of fraudulent activity, we will be entitled to keep any premium you have paid.
- If there has been a loss claim there will be no refund and the full annual premium is payable.
We’d be sad to see you go but if you do decide to leave after 14 days from the policy start date, here’s what to expect:
- We will refund the part of the initial premium that has not been used minus a cancellation fee will apply for the provision of the telematics device.
- If we declare your policy void on the grounds of fraudulent activity, we will be entitled to keep any premium you have paid.
- If there has been a loss claim there will be no refund and the full annual premium is payable.
Other fees and charges
- If you make changes to the policy during the policy term, we will charge a fee to make a mid-term adjustment.
- At the time you contact us to make the change, we’ll let you know the total price to be paid, including any fees, taxes and charges separately from the premium, so that you know the full breakdown before any changes are completed.
- If the telematics tag is faulty we will replace this free of charge.
- If you have requested and received a new tag and your original tag is not faulty a charge will be payable for the new device.
- If you tamper with or damage your device, a charge will be payable to replace the device.
Frequently asked questions
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