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Purchasing a car from Marmalade - Chloe's journey

Chloe Martell profile

Chloe Martell

April 19, 2018

Owning a car Young driver stories 8 min read

If you’ve kept up with the blogs on Marmalade, you’ll know that I had a nightmare purchase of a first car. I decided to buy a little run around to help get in extra driving practice alongside my lessons, hoping to have passed my test quicker than just having a 1-hour lesson a week. If you haven’t seen my blog, you can check it out here, but long story short – it was an absolute nightmare and didn’t work out! I decided after the epic fail of my first car that I wasn’t going to cut corners again. I was working hard to pass my test, and I wanted something at the end of it that I could really call my own.

As many of you probably know, I do work for Marmalade. Don’t worry – there isn’t some conspiracy going on where I order my car differently to anyone else. I followed the exact same buying process as any customer would, and I’m just here sharing with you how it all went, as well as to brag slightly that I have the car of my dreams, but more on that later 😉

The buying journey begins

Anyone who knows me knows that I am probably the most impatient person they will meet. As soon as I have my sights set on something, I will not stop working until I can get it, and after the second-hand car disaster, I wanted a brand new one. Now, I’m 22 and whilst I’ve got a full-time job now, I’ve only just graduated university so I didn’t have the thousands of pounds to buy a brand new car straight out. A few of my friends took the plunge in getting a brand new car on finance, and I figured… why not?

I already knew that a brand new car would be more reliable than a second hand one (and it definitely couldn’t be worse than my last nightmare motor) and not having to get an MOT for 3 years was a selling point for me. I’ve seen my friends and family have their cars fail their MOTs and they’re stranded without a car until it’s fixed or they get a new one. This was something I definitely wanted to avoid.


The perks

I decided to get my car through Marmalade for so many different reasons. The free insurance was a huge bonus for me – because I would be a brand new driver, I knew insurance prices would be high and probably something I would struggle with.

I ordered my car online, and honestly, it was so simple! I started by scrolling through the cars they offered and worked out what I could fit within my budget. After a little while of deliberating, and asking friends and family – I decided I wanted to get my hands on a Vauxhall Adam Slam! I built and rebuilt my car on the website over and over again. I had no idea what colour I wanted it to be, let alone the colour of the roof to go with it. What colour did I want my seats, and what about the wheels!? These were questions I had never asked myself before and had previously completely overlooked. In the end, I settled on a grey body with a black roof (sounds fancy, right?). Before putting the order in, I was so nervous. This would be my biggest financial commitment! It really felt like I was taking a step into adulthood.

Another selling point was that I could get my hands on a car before passing my test. Like I said, I’m an eager beaver when it comes to getting what I want. I definitely didn’t want to pass my test and then wait around for months before having my own car! I knew because the cars at Marmalade were brand new, it could take a good few weeks before it was delivered, and with all the extras I had added on – it would be sure to take a while! This was probably the only part of my driving journey I was prepared to wait for. I didn’t want to make another rash decision in buying a car, so decided to order and wait it out.


The low deposit was great because I could see exactly how much the monthly payments would cost me by changing the deposit amount. The website also gave me the entire financial breakdown before I’d spent a penny, so I knew exactly what I was getting for my money.

The day Adam arrived

Ok, I was freaking out! I got a call in the morning from the delivery driver to let me know he was on his way to my house with my car! At this point, it almost didn’t feel real. I’m 22 and I’m getting my hands on a brand new car? It even sounds mental!

I wasn’t going to be at home when my car was delivered (working life, ay?) but I confirmed with the delivery driver that my parents would be there and he assured me it was fine to be dropped off with them. Now I don’t mean to be dramatic, but when I got home and saw Adam on my driveway, I think it was a similar feeling to having my first child (you can probably tell I haven’t had a child yet). I was SO excited. The shiny paintwork and brand new car smell, and it was all mine! To make it better, I could take it for a spin straight away because my New Driver Insurance had been set up the day before.



I have to admit I was so worried about having the black box in my car while I was learning as I knew I would still be making silly mistakes! I didn’t want to be penalised for this, because I was still learning. I was reassured by the New Driver Insurance team that I would not be penalised for the odd mistake. They were right, I shouldn’t have worried at all! I am a safe driver (and I haven’t even passed yet) and my driving score is still in the high 90s with the majority of my journeys being marked at 100! I can drive anytime I like with this box, and check my journeys to see where I can improve, which for a learner is so helpful!

I like to plan ahead, so not knowing what my insurance will cost in a years’ time is a little daunting for me. I know that insurance prices change all of the time, so it’s anyone’s guess as to what I’ll be paying next year. That being said, it’s great to know that Marmalade will take into account my driving score in my premium renewal. I also hope I have 1 years No Claims Bonus to help with the costs by the time renewal comes around. Knowing that I’m not trapped with my insurance is great, too! If I do find a better deal when it gets to renewal, I’m not obliged to keep my insurance with Marmalade, although I’m sure I’ll still get a fab deal!


It’s taken me a long time to get to test standard (I still haven’t passed, but it’s finally booked in so keep your fingers crossed for me) but having my own car that is reliable is the best feeling! I have this new sense of freedom, and even if I do have to have my Dad in the passenger seat, for now, it won’t be long until I’ve passed my test and I can go on my first solo road trip! Any suggestions on where I should go?

Chloe Martell profile

By Chloe Martell

'As a new driver, I'm so eager to share my driving journey with you all - from when I was a learner, going through my test and all the aspects of my driving life now, including my love of cars!'  See more posts by Chloe

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